Where can I file a complaint against Philippine Airlines?

How do I get a refund from Philippine Airlines?

Please send an e-mail to the contact details below after 15 working days from the date of your refund application.

  1. Refunds_domestic@pal.com.ph for refund requests of tickets with flights only within the Philippines.
  2. Refunds_intl@pal.com.ph for refund requests of tickets with flights outside the Philippines.

How do I file a complaint with CAAP?

Procedure for Filing Complaints against CAB Personnel / Inquiries / Suggestions / Comments

  1. Hotline: 852-8967 (Legal Division or LED) or Local 113.
  2. 851-4898 (Administrative Div) or Local 121/122.
  3. Trunk Line: 854-5996/853-7259.

How do I get a refund for my airline ticket?

If you’re flying domestically, you can cancel most tickets within 24 hours of booking them. Airlines will try to offer a flight credit, but if you cite the 24-hour rule, you should get an immediate refund. Use a travel agent – and get travel insurance.

Can you cancel a flight and get your money back?

If you cancel the ticket, you may be charged a fee. If the airline cancels the flight, you’re entitled to a full cash refund. … If, for example, there’s some unrest in the area or bad weather, the airline may end up canceling your flight altogether and then you can get your money back.

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Where do I file a complaint against a flight?

A dedicated email id, ‘sugam@dgca.nic.in‘, has been created in the DGCA website for complaints to be lodged. Now, harried air travellers can lodge their complaint on any problem faced by them relating to flights or airport facilities directly to aviation regulator DGCA for speedy action.

What type of lawyer do I need to sue an airline?

Suing an airline is a complex process that requires the assistance of a highly skilled personal injury lawyer. If other people suffered damages in the same or similar incident with the same airline, you may be able to initiate or join a class action lawsuit.

How do I file a consumer complaint online?

Alternatively, you can also register a consumer complaint online through the following steps.

  1. Website. The government runs a portal called the Consumer Online Resource and Empowerment Centre (core.nic.in). …
  2. Registration. To lodge a complaint, the consumer has to first register on the site. …
  3. Process. …
  4. Status. …
  5. Points to note.

What does the Civil Aviation Authority of the Philippines do?

The CAAP is responsible for implementing policies on civil aviation in order to ensure safe, economical, and efficient air travel.

What is under Republic Act No 9497?

Under Section 2 of RA 9497, CAAP is mandated to provide safe and efficient air transport and regulatory services in the Philippines with jurisdiction over the restructuring of the civil system, the promotion, development and regulation of the technical, operational, safety and aviation security functions under the …